Information Systems Intern

New York Office

Human Rights First (formerly known as “The Lawyers Committee for Human Rights”) has worked since 1978 to protect and promote the rights to which everyone is entitled under international law. We work both internationally and in the United States to champion the rights of refugees and workers, ensure justice for the most serious human rights crimes, promote domestic law and policy that respect human rights, and extend a lifeline to local human rights defenders. Collaboration, innovation, and the search for lasting solutions are the hallmarks of our approach to the toughest human rights problems.

This approach is rooted in the premise that the world's security and stability depend on long-term efforts to advance justice, human dignity, and respect for the rule of law in every part of the world. Our role and reputation in the human rights community is as an organization of advocates who provide substantive research, non-partisan legal expertise, consensus building, and strategic advocacy to effect positive change in respect for human rights.

The IS intern position is ideally suited to a person who combines experience in working in an office along with basic proficiency in providing hardware support. This position does not require a formal background in Computer Science but is focused in two key areas: 1) Assisting the IS Department in providing hardware support; and, 2) Providing ongoing admin support to the IS Director by completing special assignments, tracking inventory, and testing software with the department. Varied duties include providing support for the phone system by programming individual key sets. The department uses an intranet to publish and update policies, procedures, and reference documents such as tips, tricks, and shortcuts for the Microsoft suite of applications and specialty line of business applications used by our departments.

Responsibilities

• Assistance with Break Fix Maintenance;
• Assist in coordinating these fixes including the installation and repair under the guidance of the vendor;
• Help set up classroom PCs and projection equipment for training sessions and demos;
• When new equipment arrives, assist in set up and testing of equipment;
• Maintain the inventory of hardware as equipment is acquired and retired;
• Provide support for special projects;
• Provide support for the phone system by being able to provide basic programming of key sets. Time will be allocated for the intern to learn these skills from technical manuals and by working with our phone vendor;
• Provide support for special projects. On a regular basis, the organization will have projects that require the focus of the department. The intern may assist by providing support in other areas to allow for the staff to dedicate themselves to the project or to work on an individual project;
• Assist in developing documentation and posting to an intranet site.

• Prior experience in PC support;
• Knowledge of Microsoft Office suite of applications;
• Experience in hardware support;
• Knowledge of Windows 2000 and XP.

SUBMISSIONS (E-MAIL ONLY): Send cover letter describing qualifications and interest along with resume application to humanresources@lchr.org

NO PHONE CALLS PLEASE